Hiram
Fastlane Import Auto Repair
99 Commodore PathHiram, GA 30141
Mon–Fri, 8:00 AM–6:00 PM770.222.7004
Service & Shop Information
Frequently Asked Questions
Find answers about appointments, maintenance, estimates, parts, and visiting Fastlane. For a question about your specific vehicle, contact the shop you plan to visit.
What types of vehicles do you service?
Fastlane specializes in import vehicles, including Lexus, INFINITI, Acura, Toyota, Honda, Subaru, Mazda, Kia, and Hyundai. Tell us your model and powertrain when arranging service.
Do you offer same-day service?
Yes, most routine services and minor repairs (oil changes, brakes, diagnostics) are typically completed same-day, depending on shop workload.
What warranty do you provide?
All repair work comes with a 12-month or 12,000-mile warranty for your peace of mind.
Are your mechanics certified?
Yes, Fastlane’s technicians are ASE-certified, ensuring professional quality on every job.
Do you use OEM parts or aftermarket parts?
We use genuine OEM factory parts backed by warranty. We can discuss alternatives if appropriate, but we prioritize quality and fit.
How are your service estimates handled?
We provide detailed, written estimates before any work begins, with upfront pricing and transparent communication throughout.
What services do you offer?
We provide oil changes, brake service, engine diagnostics, transmission work, suspension, alignment, A/C service, battery replacement, and tune-ups—especially for Japanese-import vehicles.
How long will service take?
Minor services often take just a few hours; major repairs or diagnostics may take longer. We’ll give you a time estimate up front.
Where are your locations and what are the hours?
Our shops are in Hiram, Smyrna, and Woodstock, Georgia. All three locations are open Monday–Friday, 8:00 AM–6:00 PM.
How do I schedule an appointment?
Use Schedule Online to choose a Fastlane shop, or call the location you prefer. Each store has its own booking calendar.
What should I do if my check engine light comes on?
Come in for a diagnostic scan. It might be something minor like a gas cap or something that requires attention—we’ll help you decide.
How often should I change my oil?
Follow the mileage and time interval specified for your exact vehicle, oil specification, and driving conditions. Bring your service history if you are unsure when the next change is due.
How often should I rotate tires, inspect brakes, or replace filters?
Use the schedule for your vehicle and driving conditions. Tire wear, brake condition, filter condition, and previous service also help determine what is needed.
Are independent shops like Fastlane as reliable as dealerships?
Yes—Fastlane delivers dealership-quality service at better prices, especially for routine services like oil changes, brakes, and diagnostics.
What documentation will I receive for my service?
We provide written estimates and detailed invoices. You can request to keep old parts if needed and everything is clearly explained.
How can I avoid being overcharged or upsold?
We follow a “test, don’t guess” philosophy. You’ll always get honest recommendations and the ability to approve any work before it’s done.
Do you perform pre-purchase inspections?
Yes, we offer pre-purchase inspections for used or imported vehicles to help you make a confident buying decision.
Can I bring my own parts?
We recommend using our OEM-quality parts, but you’re welcome to discuss providing your own parts—some restrictions may apply.
What happens if I need help after hours?
Contact the shop during business hours to discuss after-hours drop-off or towing arrangements before you bring the vehicle.
Do you offer seasonal checks or inspections?
Yes, we offer multi-point and seasonal inspections to prepare your vehicle for winter, summer, or long road trips.
Choose a Location
Hiram, GA 30141
Mon–Fri, 8:00 AM–6:00 PM770.222.7004
Smyrna, GA 30080
Mon–Fri, 8:00 AM–6:00 PM770.803.6320
Woodstock, GA 30189
Mon–Fri, 8:00 AM–6:00 PM770.924.8055
Contact Your Preferred Location
Fastlane shops are in Hiram, Smyrna, and Woodstock. Choose the store that works best for your visit.
Hiram, GA 30141
Mon–Fri, 8:00 AM–6:00 PM770.222.7004
Smyrna
Fastlane Import Auto Repair
578 Windy Hill Rd SESmyrna, GA 30080
Mon–Fri, 8:00 AM–6:00 PM770.803.6320
Woodstock
Fastlane Import Auto Repair
7853 GA-92Woodstock, GA 30189
Mon–Fri, 8:00 AM–6:00 PM770.924.8055